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What services does Claro offer?

Claro provides a variety of services including mobile telecommunications, high-speed internet, and television entertainment. Their offerings include Claro Video, Claro Music, Claro Sports, and Claro Play.

In how many countries does Claro operate?

Claro operates in 18 countries across the Americas and has a presence in 7 countries in Europe.

What is the significance of Claro in the telecommunications industry?

Claro is recognized as one of the largest telecommunications companies globally, being the largest in terms of total access lines and the second largest in mobile subscribers, excluding China and India.

What innovations has Claro introduced to the market?

Claro is known for being a pioneer in the prepaid mobile model, which has significantly influenced the growth of mobile telephony worldwide.

What kind of infrastructure supports Claro's services?

Claro is backed by significant investments in proprietary infrastructure, boasting 859,000 kilometers of optical fiber, 242,000 radio bases, and multiple data centers, which enhance its service delivery.

How does Claro contribute to social development?

Claro emphasizes the importance of connectivity in improving access to education, health services, and fostering inclusion and social development, making telecommunications a vital part of modern society.

Q: How often does Claro experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Claro outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.